Retail, Tourism and Hospitality
Retail Operations
Certificate II
This course has been designed as the standard entry level qualification for the retail industry. It is suitable for those wishing to develop the skills and knowledge to begin a career in the retail industry. You will learn about controlling stock and loss prevention, merchandising, selling products and services, customer service, product knowledge, point of sale systems, communication and team work. Career opportunities include a range of positions in retail sales, customer service and administration. Those who successfully complete the course will gain a nationally recognised Certificate II in Retail Operations.
Hospitality
Certificate II and III
Affirm your position and qualifications within the Hospitality Industry. This course provides participants who are currently working in the industry or have at least some Industry experience to gain accredited qualifications and recognition for their skills and experience. This training will assist participants in furthering their career within the Hospitality Industry.
Candidates will be able to polish their skills in Customer Service, Bar Service and Waiting, organisation and supervision.
With a flexible delivery based program theory and practical components can be delivered in the classroom or at the workplace. This might be excellent courses for those wanting to advance or increase their skills specifically to Supervisor level.
How do I apply?
Use our Feedback and Enquiry form or email us with your name and phone number to: info@wvi.edu.au and someone will respond to your enquiry within 24 hours. You may also call our Sydney office during normal business hours:
(02) 9857 2777 and outside of Sydney free call 1800 676 039.
©2009 Uniting Church in Australia Property Trust (NSW) Trading as Wesley Vocational Institute (WVI)
ABN: 57996964406 | NTIS Provider: 90091
